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TJ Power / Australija; Australia / 2017 / 15´

Što se stvarno događa u call-centrima kada nam kažu „Molimo ostanite na liniji“? Zavirit ćemo iza scene jednoga specijaliziranoga call-centra, toga sudbonosnoga dana kada izvršni direktor Simon obavlja najvažniji poziv u svom životu.

What is really going on at call-centers when we’re asked, “Please hold the line”? We peek behind the scenes of one particularly specialized call-center on that fateful day when big-shot CEO, Simon, makes the most important call of his life.